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Category Administration & Secretarial

      Sub Category Administration

  Details Business Analyst/Project Manager


The Client currently funds 65 training networks, supporting over 14,000 companies and 50,000 trainees across the country.

At this time, they are seeking assistance in the management and development of its IT function, with significant opportunities for the development and improvement of IT Services and products.  

This is a real opportunity for an enthusiastic and committed BA/PM to deliver change and make a difference in a highly visible and progressive environment.   

Working with internal and external teams with diverse skills, a structured approach, project management skills and ability to use and deploy widely recognised improvement methodologies is a key consideration. 

Organisation Size  
The company has approx 20 IT users and there are 67 networks with approximately 2 users per network. 

Current IT Organisation 
Two fulltime IT persons providing support for different aspects of IT and business applications

There is a requirement for a Business Analyst/PM to support the IT team due to planned and unplanned absences in the current IT team.

The BA role will report to the COO

IT Context
IT at Company is mostly outsourced with the following set up:

-       ICT infrastructure: outsourced MS  platforms


-       Business applications:

o    A .net business application, that supports the business and training networks located around Ireland.  This application is developed and maintained and hosted externally

o    A low-code digitisation platform for the rapid development and rollout of digitisation initiatives e.g. Digitised Trainee Profile Form 

o    Sage for Finance and accounting


-       A Data warehouse for reporting of activities

-       MS suite for personal productivity

Contract Start Date and duration
Within 2-3 weeks, fulltime for up to 18 months     


Sandyford, Dublin


Leading the IT team, the Business Analyst will be responsible for optimising IT business processes, systems and practices.   This role will be the central day-to-day resource on the client premises leading and managing IT, IT projects, and responsible for the execution of the IT projects, products and services 

An outsourced company currently provides strategic IT advice to the COO and this role will continue, providing advice and guidance to COO, and project and operational guidance to the BA.     

Particular focus will be placed on lean thinking, process standardization, and project delivery to enable optimised business processes, balancing process, control, systems, and data.   

In this role, the individual will be responsible establishing or extending relationships with existing and new outsource providers, internal management and the business  

The BA will be responsible for the delivery of the following IT Activities planned for the next 12 months (this list is not exhaustive):     

·         Manage Rollout/Implementation of the initial Low Code Application – the Digitised Trainee Profile Form.   This project is about to move into implementation phase

·         Manage development strategy and agenda

-       Prioritisation and development pipeline

-       Testing and release management

-       support for training Networks and Company staff

·         Develop the IT Services catalogue for the management of IT Services and products

·         Working with the COO and the IT Advisor, plan and implement the further development of the Low Code platform, the Data Warehouse and other IT initiatives.


IT Operations
·         Lead and deliver a process improvement programme within IT. Provide maternity cover support for system

·         Support the incoming Operations Manager with the sourcing activity associated with the IT Infrastructure  

Further develop the compliance policy, standards and processes for IT at the company aligned with existing and new legislation. 

·         Serve as a supporting member for the design, development and implementation of ICT products and services 

 The Business Analyst will be expected to accomplish these results by:

Working within a team with diverse skills, a structured approach, project management skills and ability to use and deploy widely recognised improvement methodologies is a key consideration. 


BA must have 7+ years of experience in IT systems/IT management,  knowledgeable in delivering change and improvement projects  
Ability to solve complex enterprise-wide business problems to determine solutions that will yield expected business results through integrated high performing business processes 
Ability to design innovative processes 
Effective communication skills (both oral and written) 
Detail-driven process and project orientation. 
Strong analytical skills. Must be able to drive decisions utilizing data 
Proven ability to lead multi-disciplinary teams  
Passion for continuous improvement 
European Work Permit

BS / BA degree. MSc preferred
·         The Business Analyst will hold a qualification or qualifications – or equivalent experience, in Business Analysis and/or  ITIL

·         Prove experience in implementing good practice in IT.   

Project Management practitioner  
·         An excellent working knowledge of MS Office tools is a pre-requisite


Contact Lorraine at Jacksonstone Recruitment on 01 274 4456 for further information on this and other similar roles quoting Jobs.ie as your reference.

Established in 1999 we recruit throughout Wicklow, Wexford and Dublin. Jacksonstone Recruitment span across a diverse range of clients from  local SME clients to large multinational corporations in many sectors including Office Staff, Accountancy & Finance, Financial Services, Sales & Marketing, Customer Service, Retail, Production & Manufacturing, Biotechnology, Pharmaceutical Life Science, Supply Chain, Logistics, Quality Control, QC Analysts, Biochemist, Temp jobs, Contract vacancies and Permanent roles.  See our website www.jacksonstone.ie for details of all our open jobs.

At Jacksonstone we  endeavour to contact all candidates who apply to us directly, however, from time to time due to large volumes of applications we may not respond to you as quickly as hope.  We will upload your information to our database and may contact you by telephone, post, text or email should we have any suitable roles matching you skillset.  Your information will be stored on our database for a period of 10 years after our last communication upon which time we will contact you prior to removal of your details. You may opt out at any time by replying “unsubscribe”  and if you wish to have all personal information removed from our database by responding “delete” to any communications we send.  In applying for this role you are giving us consent to do so unless you request us not to in writing.

Location Dublin 18
  Salary DOE
  Contact Lorraine Collins
01 274 4456
more information...


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